Help & Support
We're here for every kilometre
Questions about a booking, a driver, or membership — the concierge desk has you covered.
Frequently asked questions
Submit a support request with your journey reference. In this demo, the operations team can update notes and drivers; changes reflect on your journey page.
Your journey timeline shows demo status updates. In production, the concierge desk would coordinate directly with the driver and keep you informed here.
Yes — support can attach a hotel reservation to an existing journey reference, and the price breakdown updates transparently.
No. This is a demonstration: payment status is marked demo-confirmed and no card is ever charged.
Policies
Privacy Policy
Draft for demonstration. Final policy pending business approval — we only store what your journey needs.
Terms & Conditions
Draft for demonstration. The demo terms mirror the flow: one reference, coordinated services, sample data.
Cancellation & Refunds
Draft for demonstration. Hotel cancellation rules shown at selection; journey cancellations handled by the ops desk.
Send a support request
Demo form — requests are simulated, not delivered to a live inbox.
Concierge desk (placeholder)
Contact details to be published at launch.